Installation of a 3D Scope II Traffic Counter

How to install

Table of Contents

    Overview

    This article describes the Installation process to mount 3DScope II traffic counters. As well as lists the tools, equipment and steps required to complete successfully.

    Tools Required

    Note* Mobile Phone with Data plan is ONLY required in the event that remote calibration of the traffic counter is required, where the local network within the location is unable to provide internet access.  For ceiling exceed height of 16 feet, or ruled unsafe for ladder use, may require a lift/skyjack.

    Equipment to be installed

    • 3DScope II Counter
    • 3DScope II Cover (Black or White)
    • Cable run from the entrance or area to be monitored to the network location providing internet access
    • (Optional) TP-Link PoE Injector

    Installation Scope of Work

    1. Determine the mounting location for the counter.
    2. Measure Height and Width of Entrance to be monitored.
    3. Verify the detection are to determine if the coverage will be desirable.
    4. Run the cable
    5. Mount the traffic counter
    6. Install PoE Injector (Not required if there is an available PoE switch in this location with a free network port) 
    7. Book the calibration session with SMS (Can be performed ahead of time)

    Mounting Considerations

    • View of the counter MUST NOT be blinded or obstructed by the following;
      • Exit sign
      • Hanging lights
      • Signage (Store name, discount signs or digital)
      • Walls, Soffit, Glass or screens.
      • Light reflective surfaces which may project light directly into the counter lens.
      • Hanging displays, balloons or patio umbrellas
      • Plants / Trees
    • Entrance Type
      • Door swings INto the location
        • The counter will need to be located minimum 1 foot further into the location than the MAX length of the door when fully opened.
      • Door swings OUTof the location
        • The counter ideally will be placed 2 feet into the location centered to the entrance
      • Stairs
        • NOT recommended - Installation over the actual stair steps
        • Recommended - installation over the landing at the bottom or top of the stairs.
      • Vestibule
        • NOT recommended - To Install within the vestibule
        • Recommended - Install on the store side of the vestibule doors.
      • Spinning Door
      • Elevator
      • Escalator

    Measuring the entrance and verifying the coverage area

    Refer to the following article for more information: https://help.storetraffic.com/3dscope-ii/coverage-chart

    Cabling for the counter

    Refer to the following article for more information: https://help.storetraffic.com/hardware/how-to-pre-cable-for-an-ip-traffic-counter-installation

    Mounting the Counter

    Flush mounting (Mount bracket and hood must have been purchased separately from SMS)

    1. Mount the bracket inside the ceiling
    2. Click the 3DScope into place and attach the ethernet cable
    3. Install the cover by putting the hood on and slide it in by hand

    Surface mounting

    1.    Fix the 3DScope II to the ceiling using mounting hardware appropriate for the ceiling type.

    2.    Attach the Ethernet cable to the 3DScope II

    3.    Wipe Lens

    4.    Click on Cover

    Mounting on a bracket

    Refer to the following article for more information: https://help.storetraffic.com/hardware/mounting-bracket

    Pass-By Mounting on a bracket

    Refer to the following article for more information: https://help.storetraffic.com/hardware/mounting-bracket

    Installation of the PoE Injector

    1.    Locate the store network switch.

    2.    Place PoE Injector between Cable run / patch panel.

    3.    Insert Traffic counter Ethernet cable end into power+data out port of PoE Injector

    4.    Insert switch Ethernet cable into Lan In port of PoE Injector

    5.    Connect and plug in power adapter of PoE injector

    6.    Verify LED light on PoE should be solid green during normal operation

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