How to count children with PEARL (beta)

Table of Contents

    Overview

    The purpose of this article is to guide customer that wants to install the PEARLs People Counter to count children AND adults. 

    Installation process to count Children

    The only change is that to capture children, the PEARLs are installed at 24 inches from the ground, VS our recommended 54 inches when capturing adult counts only.

    Should you notice double counts for adults, please reach out to us via email at techsupport@storetraffic.com and provide a picture(s) of the entrance with a view of the PEARLs. 

    The PEARL has some parameters that can be changed by our technical experts to adjust counting sensitivity. An agent will review your location and will report back via our help desk.

    Your feedback is welcome! 

    This feature is still in beta, once enough customer feedback has been collected, we will add the installation instructions for this option directly in the App.


    Disclaimer

    Installing the Pearls units lower for child counting will also cause counts for shopping carts or any object breaking the beams during business hours. 


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