PEARL - SAAS Communication
Table of Contents
Overview
The purpose of this article is to explain how the PEARL communicates with our SAAS. For most customers, unless you customized your router/firewall rule to block outgoing and incoming traffic you should not have an issue.
Outbound communication
The PEARL pushes outbound on URL: https://www.smssoftware.net on port 443.
Inbound communication
The PEARL receives its communication from URL: https://www.smssoftware.net on port 443.
Testing outbound communication
If the PEARL is not able to communicate with our server you can proceed with this simple test to rule out a portion of the network as an issue
Input the following URL in a pc browser that is on the same network as the PEARL device:
https://www.smssoftware.net/tmas/rest/dbrfAPI/
If there are no issues with the firewall/router you should receive the following page.
If you don't receive the above web page that confirms communication, you would need to resolve this issue with your network team.