Upcoming changes to T.M.A.S. Hosted SaaS Infrastructure
Hosted SaaS
Table of Contents
Overview
This article is meant to advise SMS customer who are currently using T.M.A.S. on our hosted SaaS that due to certain infrastructural changes will result in the following public IP address changes.
Please be sure to update your firewall / security team with these changes by April 24th, 2020 if you are filtering by public IP and not DNS name.
| Service | DNS Name |
New Public IP
(Starts April 24th, 2020) |
Former Public IP
(Ends August 31st, 2020) |
| T.M.A.S. Web Portal, PEARL traffic push | www.smssoftware.net | 70.38.0.251 | 209.29.131.53 |
| Retail Genie Web Portal | www.retail-genie.com | 70.38.0.252 | 209.29.131.57 |
| STC and 3DScope Traffic Polling | polling.smssoftware.net | 70.38.0.253 | 209.29.131.53 |
| 3D Scope I & II, Irisys and Brickstream Traffic PUSH | push.smssoftware.net | 70.38.0.254 | 209.29.131.55 |
| 2D Easy (Optex) | altpush.smssoftware.net | 70.38.0.244 | 209.29.131.58 |
Device verification
To insure that devices were setup with the DNS name of the services instead of the public IP address refer to the following links depending on the device type.
PEARL - No action required as this is correctly set by the SMS app
3DScope II - https://help.storetraffic.com/3dscope-ii/3d-scope-ii-communication-with-tmas
3DScope (1st Gen) - https://help.storetraffic.com/eqpinv/assign-a-3dscope-in-push-mode#section-2
2D Easy (Optex) - https://help.storetraffic.com/2d-easy/2d-easy-info#section-4
V4D - https://help.storetraffic.com/v4d/v4d-device-offline
Brickstream - https://help.storetraffic.com/eqpinv/how-to-setup-a-bricksteam-in-tmas
Gazelle - https://help.storetraffic.com/gazelle/ip-thermal-gazelle-device-is-offline#section-0