Upcoming changes to T.M.A.S. Hosted SaaS Infrastructure

Hosted SaaS

Table of Contents

    Overview

    This article is meant to advise SMS customer who are currently using T.M.A.S. on our hosted SaaS that due to certain infrastructural changes will result in the following public IP address changes

    Please be sure to update your firewall / security team with these changes by April 24th, 2020 if you are filtering by public IP and not DNS name. 

    Service DNS Name New Public IP
    (Starts April 24th, 2020)
    Former Public IP 
    (Ends August 31st, 2020)
    T.M.A.S. Web Portal, PEARL traffic push www.smssoftware.net 70.38.0.251 209.29.131.53
    Retail Genie Web Portal www.retail-genie.com 70.38.0.252 209.29.131.57
    STC and 3DScope Traffic Polling polling.smssoftware.net 70.38.0.253 209.29.131.53
    3D Scope I & II, Irisys and Brickstream Traffic PUSH push.smssoftware.net 70.38.0.254 209.29.131.55
    2D Easy (Optex) altpush.smssoftware.net 70.38.0.244 209.29.131.58

    Device verification

    To insure that devices were setup with the DNS name of the services instead of the public IP address refer to the following links depending on the device type.

    PEARL - No action required as this is correctly set by the SMS app

    3DScope II https://help.storetraffic.com/3dscope-ii/3d-scope-ii-communication-with-tmas

    3DScope (1st Gen)https://help.storetraffic.com/eqpinv/assign-a-3dscope-in-push-mode#section-2

    2D Easy (Optex)https://help.storetraffic.com/2d-easy/2d-easy-info#section-4

    V4Dhttps://help.storetraffic.com/v4d/v4d-device-offline

    Brickstream https://help.storetraffic.com/eqpinv/how-to-setup-a-bricksteam-in-tmas

    Gazellehttps://help.storetraffic.com/gazelle/ip-thermal-gazelle-device-is-offline#section-0

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