How do I set up my company in the Storetraffic app?

Learn the steps to successfully set up your company in the Storetraffic app for optimal visibility and engagement.

Table of Contents

    To set up your company in the Storetraffic app, tap Set up Company on the "No company detected" screen and complete a two-step wizard with your company details and address.

    No company detected screen

    Step 1 — Company Information

    Company setup step 1 filled
    Business category picker
    1. Tap Set up Company from the "No company detected" screen.
    2. Enter your Company name (required).
    3. Select your Business category (required) — tap to open a searchable picker with Retail / All / Public tabs. It defaults to Retail.
    4. Enter your Email and Phone (required; phone has a built-in country-code selector).
    5. If your business is retail, select your POS from the list.
    6. Set the Automatically create first Location toggle — leave it on for a single store, turn it off for multiple stores.
    7. Tap Next.

     

    Step 2 — Address Information

    Company setup step 2 — Address
    Company setup step 2 filled
    1. Enter your Street address (required; may suggest addresses as you type).
    2. Fill in City, State / Province, Country, and Zip / Postal code.
    3. Optionally expand the Advanced toggle to override the auto-detected timezone.
    4. Tap Finish 

    After Finish, the app takes you to the Business hours screen for your first location. If your address matched a public listing, you may be offered existing hours — tap Use These Hours or No Thanks.

    F.A.Q.

    Q: Do I need to make an account for every location? A: A single account / login can create multiple locations.  However, if you do NOT have a TMAS subscription, the account is limited to simultaneous login on 2 devices at a time ONLY.  With a minimum TMAS Standard subscription, there is no limitation on the number of users for a single account.  Additional logins can be created through T.M.A.S. 
    Q: Do I need to make a location for every device? A: For reporting purposes a location should be defined as a group of devices as it will show the sum of traffic of all linked devices on the particular location.

    Notes

    • Only accounts with write access can create a company. Read-only accounts don't see the Set up Company button.
    • The two-step progress is shown by a dot indicator at the top.
    • If your account has exactly one location, the app skips the locations list and opens straight into that store's report — this is expected.
    • Business hours are set immediately after company creation — don't skip this step, as reports filter traffic to your open hours.
    • How do I add a location in the Storetraffic app?
    • How do I set my business hours in the Storetraffic app?
    • How do roles and read-only access work in the Storetraffic app?
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