Your Traffic Counter is no longer communicating with T.M.A.S.

Please follow this knowledge article to verify the device battery and settings to resolve the issue.

Model: Pearl Counter

MAC Address: 

Follow the troubleshooting steps below in attempt to resolve the issue.

Where to Seek additional support

In the event the above has not been able to resolve your issue, verify that there are no network constraints which would allow the device to communicate with your network administrators.  Once that has been verified e-mail techsupport@storetraffic.com for additional support.