PEARL - How to Safely Clean a Device with Battery Leakage

Learn the proper steps for cleaning up a device with battery leakage, so you can safely get back to using it.

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    Battery leakage can be an unfortunate and potentially hazardous situation, leading to corrosive and damaging effects on electronic devices. The corrosive fluids that leak from batteries can not only harm the device but also pose a risk to human health if not handled properly. When faced with a device contaminated by battery leakage, it is crucial to approach the cleaning process with caution and follow specific guidelines to ensure safety and effective restoration. In this article, we will guide you through the steps to clean a device with battery leakage safely and effectively.

    Step 1: Ensure Safety First
    Warning Labels  Picto Toxic Material

    Before attempting to clean the device, prioritize your safety. Wear appropriate protective gear, such as disposable gloves, safety goggles, and a face mask, to shield yourself from potential harm caused by the corrosive battery fluid. Work in a well-ventilated area to avoid inhaling any fumes that may be emitted during the cleaning process.

    Step 2: Isolate the Device

    Remove the device from any power source immediately. If it's connected to an electrical outlet, unplug it, and if it's battery-powered, remove the batteries carefully using gloves. Do not touch the leaking battery fluid with your bare hands.

    Step 3: Identify the Extent of the Leakage

    Examine the device thoroughly to determine the extent of the battery leakage. If it's a minor leak, the damage might be confined to the battery compartment. However, if the leakage is severe, it could have spread to other parts of the device.

    Step 4: Remove the Battery

    If the battery is still leaking, try to remove it carefully using gloves. If the battery is stuck due to the leakage, avoid using force as it may cause further damage. 

    Step 5: Neutralize the Battery Acid

    If the battery is no longer leaking, you can neutralize the battery acid to minimize further damage. Prepare a mixture of baking soda and water, and apply it to the affected area with a cotton swab or a soft cloth. The baking soda will neutralize the acid, making it less corrosive. After applying the mixture, gently wipe away the residue.

    Step 6: Cleaning the Device

    Using a soft cloth or cotton swab dampened with a mild household cleaner or isopropyl alcohol, carefully clean the affected areas of the device. Avoid excessive moisture as it may penetrate the internal components and cause further harm. Take extra care when cleaning delicate electronic parts.

    Step 7: Dry Thoroughly

    Allow the device to air-dry thoroughly before attempting to power it on again. Make sure no moisture remains within the device, as this could cause short circuits and permanent damage.

    Step 8: Test the Device

    After the device is completely dry, reinsert the batteries to ensure it is functioning correctly. If the device shows signs of malfunction (i.e. it will not light up), then a replacement device might be needed.


    Cleaning a device with battery leakage demands careful attention and adherence to safety protocols. Battery fluid can be corrosive and harmful, posing risks to both the device and your health. By following the steps outlined in this article, you can safely and effectively clean your device. Remember always to prioritize your safety and, if unsure or uncomfortable with the process, seek assistance from a professional technician. 


    Q: If battery leakage occurs while using non-recommended batteries, does the device warranty still apply? 

     A: No. Warranty is void if :

    • using non-recommended batteries, resulting in leakage (for our list of recommended batteries, click here)
    • using expired batteries (even if they are a recommended brand)
    • mixing battery brands in the same device

    Q: “After experiencing battery leakage, I cleaned my device and it still does not work. And my device is still under warranty”

    A: Please go to and click on the “chat” button to report the problem to our support team.

    Q: “After experiencing battery leakage, I cleaned my device and it still does not work. And my device is no longer under warranty”

    A: All SMS devices come with a 2-year warranty, from the date of purchase. Device damages that occur after the warranty has expired cannot be replaced by SMS Storetraffic.


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