PEARL - How to update Wi-Fi settings
Table of Contents
Overview
The purpose of this article is to help guide you on how to change the WiFi settings on your PEARL Device
Smart App: PEARL WiFi Update Procedure | |
Video - How to Here | |
1) Press the setting icon next to the desired location |
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2) Press the Location's device(s) List Icon |
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3) Press the setting icon next to the PEARL device that is not communicating
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4) Press the Change WiFi Icon |
Next: Follow the step by step Wi-Fi configuration steps
*Note that in the app, the steps start at 8 since the unit is already configured
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5) Set the PEARL in Setup Mode 6) Press "Next" |
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7) On the next screen, we just need to wait for the unit to bring up its Wi-Fi signal |
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8) Input your SSID (name of your Wi-Fi network)
9) Input the WiFi Password |
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11) Next let the application run |
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12) Near the end of the progress, you'll have a popup with the device Mac Address. Please write the MAC address down.
13) Press on "Got it" |
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14) Once completed, the app will return to the Device(s) List page
The unit should start reporting at its next interval, which should be at the next hour. |
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If you are experiencing issues with the Smart App, Please try our backup procedure: Pearl - How to configure from a PC |
FAQS
What if the PEARL does not connect to my Wi-Fi?
1) Verify if the Wi-Fi credentials were correctly entered
2) Verify if your smart phone can successfully connect to the same Wi-Fi network and ensure that there are either 3 bars or more on the phone's Wi-Fi indicator icon (or if you have a Wi-Fi scanner -79dbm or less)