3D Scope 1st Gen - Troubleshooting Light status
Table of Contents
Overview
This article is to help resolve communications issues based on the light status.
If your unit is no longer communicating, inmost cases following the below steps will resolve this issue
If there is no light status
In most cases this means that the unit is not getting power
Follow these quick steps:
1) Confirm that the network cable is firmly connected to the 3D Scope network port
2) Confirm that the network cable is firmly connected to the POE Injector
3) Confirm that the POE Injector is properly connected to a power source
If the light status is red:
This light status means that the unit is getting power but it is not discovering or connecting the network
Follow these steps quick steps:
1) Confirm that the network cable is firmly connected to the 3D Scope network port
2) Confirm that the network cable is firmly connected to the POE Injector "Power + Data" Port
3) Confirm that the POE Injector is properly connected to a power source
4) Confirm that the POE Injector "Lan In" Port is firmly connected on both ends
If the light status is green:
In most cases this means that the unit is getting power and it is establishing network communication
Follow these steps quick steps:
1) Confirm that the POE Injector "Lan In" Port is firmly connected on both ends
Your unit should now be online.