Problem: Grey Screen appears after successful login to 3DScope traffic counter wh...

Problem: When logging into the camera interface, the image from the live view app...

Problem:  The traffic counter is online and calibrated, however there is no traff...

Overview The purpose of this article is to advise how reset the 3DScope traffic c...

Overview As of May 2019, SMS will be shipping out new counters in DHCP mode unles...

Overview The following process applies to the 3D Scope 1st generation camera.  Th...

Process to Update Firmware on 3DScope Process Requirements Applies to 1st Generat...

Overview This article describes how to obtain the system log from the camera in t...

Problem: Application Blocked by Java Security When attempting to open the 3DScope...

Overview The following process applies to the 3D Scope I model. This guide is to ...

Problem: ieframe.dll error User is unable to access the interface of a 3DScope (1...

Your Traffic Counter is no longer communicating with T.M.A.S. Please follow this ...

Your Traffic Counter's view is obstructed and cannot count accurately. Model: 3DS...

Overview Note* This applies only to 1st Generation 3DScope counters as the 3DScop...

Overview This article details the process to manually retrieve and import a count...

Problem: Receive a "Failed to validate certificate message" When attempting to ac...

Overview Once a new 3DScope has been installed in a location the device needs to ...

Overview This guide is to help customers connect to a 3D Scope I unit via the jav...

Overview First, please understand this device came to market back in the 2010s, t...

Overview This article is to help resolve communications issues based on the light...

Overview This guide is to help customers update the 3D Scope I using WinSCP. Requ...

Overview This article provides information about installation and usage of the SM...