Key AP Settings to Investigate

1. Wi-Fi Band (2.4 GHz): Ensure 2.4 GHz is enabled, as Pearl uses this band exclusively.
2. Channel Width: Set to 20 MHz.
3. Security Protocol: Use WPA2 Personal (PSK).
4. AP Isolation: Disable to allow local communication.
5. DHCP: Ensure local DHCP assigns IP addresses to Pearl.
6. Guard Interval: Set to 400ns.
7. Wi-Fi Mode: Ensure 802.11n is enabled; Pearl does not support 802.11ac.
8. Power-Saving Features: Disable U-APSD.
9. Minimum Bitrate: Set to 12Mbps; although Pearl supports up to 72Mbps, it may not connect at higher minimum bitrates.

Additional Considerations

• Indoor Range: Pearl’s range is approximately 30-50 meters indoors, reduced further if passing through metal or concrete walls.
• Firmware: Ensure the AP's firmware is up to date to address any performance or compatibility issues with IoT devices like Pearl.
• Band Steering: Disable if steering pushes devices to 5 GHz, which Pearl doesn't support.
• RSSI-Based Steering: Ensure the AP isn’t pushing Pearl to another band based on signal strength.
• Separate SSIDs: Consider separate SSIDs for 2.4 GHz and 5 GHz to ensure Pearl connects to the correct band without interference.

Mixed Mode (N + AC)

If the AP supports both 802.11n and 802.11ac, ensure the AP allocates proper resources for 802.11n devices like Pearl. Some APs prioritize802.11ac clients, which can reduce performance for 802.11n devices. In mixed mode, Pearl will continue using 802.11n on the 2.4 GHz band, but you should ensure that the AP doesn’t deprioritize this connection.

Summary

By carefully adjusting the AP settings to accommodate the Pearl's 2.4 GHz, 802.11n, and DHCP requirements, and disabling unnecessary features like AP Isolation and Band Steering, you can ensure smooth communication with the SAAS platform. Also, keep the AP firmware up to date to address any performance or compatibility issues. Additionally, set the minimum bitrate to12Mbps to ensure stable connectivity.