Installation of the 3D SCOPE II (LC & HC)

Overview

This article describes the Installation process to mount 3DScope II traffic counters. As well as lists the tools, equipment and steps required to complete successfully.

Tools Required

3d Scope II LC (Low Ceiling)	3d Scope II HC(High Ceiling)

Note* Mobile Phone with Data plan is ONLY required in the event that remote calibration of the traffic counter is required, where the local network within the location is unable to provide internet access.  For ceiling exceed height of 16 feet, or ruled unsafe for ladder use, may require a lift/skyjack.

Technical / Mechanical Data

3DScope II LC(Black or White)	3DScope II HC(Black or White)

• Cable run from the entrance or area to be monitored to the network location providing internet access
• (Optional) TP-Link PoE Injector

Installation Scope of Work

1. Determine the mounting location for the counter.
2. Measure Height and Width of Entrance to be monitored.
3. Verify the detection are to determine if the coverage will be desirable.
4. Run the cable
5. Mount the traffic counter
6. Install PoE Injector (Not required if there is an available PoE switch in this location with a free network port) 
7. Verify that 3D scope is online and communicating with T.M.A.S.
8. Book the calibration session with SMS (Can be performed ahead of time)

Mounting Considerations

• View of the counter MUST NOT be blinded or obstructed by the following.
  • Exit sign
  • Hanging lights
  • Signage (Store name, discount signs or digital)
  • Walls, Soffit, Glass or screens.
  • Light reflective surfaces which may project light directly into the counter lens.
  • Required illuminance: 3 LX
  • Hanging displays, balloons or patio umbrellas
  • Plants / Trees
• Entrance Type
  • Door swings IN to the location
    • The counter will need to be located minimum 1 foot further into the location than the MAX length of the door when fully opened.
  • Door swings OUT of the location
    • The counter will be placed minimum 1 foot, ideally 2 feet into the location centered to the entrance
  • Stairs
    • NOT recommended - Installation over the actual stair steps
    • Recommended - installation over the landing at the bottom or top of the stairs.
  • Vestibule
    • NOT recommended - To Install within the vestibule
    • Recommended - Install on the store side of the vestibule doors.
  • Spinning Door
  • Elevator
  • Escalator

Measuring the entrance and verifying the coverage area

Refer to the following articles for more information:
 
3D Scope II - LC / HC coverage chart

Cabling for the counter

Refer to the following article for more information: Learn More >>>

Mounting the Counter

Which type of device are you mounting?

3D Scope II LC

 

3D Scope II HC 

 

 

Surface mounting

Click to Zoo

1. Fix the 3DII-LCsurface mount box to the ceiling.

Click to Zoom

1. Attach the Ethernet cable to the 3D SCOPE II LC
2. Click on the faceplate into the surface mounting frame.

Recessed mounting 

1. Drill a hole of 144 - 150 mm (5.6 - 5.9 inch).

Click to Zoom

1. Mount the three screws and flaps - and flip them nearby the sensor.
   

Click to Zogom

1. Fix it with the three screws and flaps - or the 4 screw holes depending to the ceiling material
   

Click to Zoom

1. Attach the Ethernet cable to the 3DScope II-LC
   

Click to Zoom

1. Mount the faceplate

 

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Surface mounting

1.    Fix the 3DScope II to the ceiling using mounting hardware appropriate for the ceiling type.

2.    Attach the Ethernet cable to the 3DScope II

3.    Wipe Lens

4.    Click on Cover

Recessed mounting
(Mount bracket and hood must have been purchased separately from SMS)

1. Mount the bracket inside the ceiling
2. Click the 3DScope into place and attach the ethernet cable
    
3. Install the cover by putting the hood on and slide it in by hand
   

 

 

Mounting on a bracket

Refer to the following article for more information: https://help.storetraffic.com/hardware/mounting-bracket

Pass-By Mounting 

Mounting Cameras on Sloped Ceilings: Practical Solutions

Installing cameras on sloped ceilings or angled surfaces can present a few challenges, particularly when aiming for proper alignment and a clean finish. Fortunately, there are several effective solutions depending on your budget, aesthetic preferences, and availability of materials.
 

1. Sloped-Ceiling Adapters   A sloped-ceiling adapter is one of the most straightforward and professional-looking solutions. These adapters are specifically designed to compensate for angled surfaces, allowing the camera to be mounted level despite the slope.   While this option provides the cleanest finish, availability can be limited depending on your region. For example, finding suitable adapters in Canada can be difficult, which may require sourcing from international suppliers or exploring alternative methods.
2. DIY Sloped-Ceiling Adapter   For a cost-effective and customizable solution, a DIY adapter can work very well. This typically involves: Cutting a piece of wood at the appropriate angle to match the ceiling slope Securing the wood to the ceiling Mounting the camera onto the flat surface of the wood This approach allows for precise adjustment and can be tailored to any angle. While it may not be as visually polished as manufactured adapters, it is practical and widely used.
3. Adjustable Mounting Brackets   Another viable option is to use an adjustable mounting bracket. These brackets are designed to provide flexibility in positioning and can accommodate angled installations.   Although this solution may not be as aesthetically refined as a dedicated adapter, it has proven effective in many real-world installations. Customers have successfully used brackets like this one: Mounting Bracket

Installation of the PoE Injector

1.    Locate the store network switch.

2.    Place PoE Injector between Cable run / patch panel.

3.    Insert Traffic counter Ethernet cable end into power+data out port of PoE Injector

4.    Insert switch Ethernet cable into Lan In port of PoE Injector

5.    Connect and plug in power adapter of PoE injector

6.    Verify LED light on PoE should be solid green during normal operation

Verify that 3D scope is online and communicating with T.M.A.S.

This article explains how technicians can verify that a 3D Camera is online and communicating with the SMS Storetraffic Smartphone app and/or T.M.A.S server, prior to leaving site.

Calibrating your device

Once your device has been installed and confirmed to be connecting to our server, the device must be calibrated in order to count and send the data to SMS Storetraffic Smartphone app and/or T.M.A.S. .

Please visit the following link for the next step: 
Customer Preparation for the Calibration Appointment

 

FAQ

Q: What kind of cable should I use (Cat5, Cat6 or Cat 7)?
A: The standard cables to use are Cat 5e or Cat 6 

Q: Does SMS offer onsite installation services?
A: No longer.
Running a cat6 cable & physically installing a traffic counter are 2 very standard tasks for any average tech nowadays
Most of our customers already know a company which sometimes helps them with network / IT /installs / etc.
SMS offers an install manual and a free remote site survey to give the right install guidance to the technician.
SMS handles the critical portion, the remote calibration

By going direct to a tech, customers save many middlemen (tech / install company / SMS), saving the margin needed at each level.

Q: What kind of lighting is best for the 3D Scope? 
A: The minimum amount of lighting possible is 3 LUX, however, SMS recommends a minimum of 6 LUX lighting.