How do I reset my Storetraffic password?
Learn the simple steps to reset your Storetraffic password and regain access to your account quickly and easily.
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To reset your StoreTraffic password, go to the StoreTraffic app's sign-in screen and tap Forgot password?. Enter your username, which is the email address you signed up with, and tap Reset Password. A reset link is sent from notice@smssoftware.net to the email on your account.
How do I reset my password in the StoreTraffic app?
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After you tap Reset Password, the app says a reset link has been sent if an account matches your username. This message is the same whether or not an account exists, to protect account privacy.
What are the password requirements?
Your new password must have:
- at least 8 characters
- one uppercase letter
- one number
- one special character:
! @ # $ % ^ & *
Why didn't I get the password reset email?
- Check your spam or junk folder for an email from notice@smssoftware.net.
- Check your username. It must exactly match the email address on your account.
- No longer have access to that email? Contact StoreTraffic Support.
What if I can't reach the sign-in screen?
If your company uses T.M.A.S., contact your company's T.M.A.S. administrator. Otherwise, contact StoreTraffic Support.