Unable to login to TMAS due to an error message
TMAS Login Errors
Table of Contents
An error occurred: Profile May Not Update Licensing Data...
Problem: Receive Error Message "An error occurred: Profile May Not Update Licensing Data..." when attempting to login to T.M.A.S.
Reason: Account being used to access T.M.A.S. was created with the SMS Free App and has not been associated to a valid T.M.A.S. subscription.
How to resolve:
- Contact firstname.lastname@example.org to purchase a T.M.A.S. subscription.
- If you have already purchased a T.M.A.S. subscription, contact Techsupport@storetraffic.com or access our online support chat found on help.storetraffic.com and have a support agent verify your account.