How to Perform a Walk-Test on a Pearl Device
Step-by-step instructions to test, verify, and ensure accurate traffic counting on your Pearl people counter device.
Table of Contents
A walk-test verifies that your Pearl device is accurately detecting and counting traffic. This process ensures the sensor is properly installed, aligned, and calibrated.
When Should You Perform a Walk-Test?
- After installing a new Pearl device
- After adjusting the mounting position or angle
- If traffic counts seem inaccurate
Before You Begin
Make sure:
- The Pearl device is securely mounted and successfully installed using the SMS storetraffic mobile app
- The device is powered on and online
- The mounting height matches recommended installation guidelines
- The entrance area is clear of obstructions
- Tip: Avoid testing during peak traffic hours to prevent interference from other visitors.
FAQ
Q: What if the results are not as expected?
A: If PEARLs do not blink correctly when walking through, please refer to the following article:
PEARL Blockage
Q: If all of the above criteria is met, but the PEARLs still do not blink as expected, where do I go for further assistance?
A: You can contact our support team using the blue chat icon at the bottom right corner of this page.