How does occupancy monitoring work in Storetraffic?
Discover how occupancy monitoring in Storetraffic enhances customer insights and optimizes location experience.
Table of Contents
Storetraffic occupancy monitoring tracks the live headcount inside a location using compatible bidirectional traffic counters. It is available through both the Storetraffic mobile app and the T.M.A.S. platform, and requires a Live Data subscription.
What You Need
- A compatible bidirectional traffic counter (3DScope 1st or 2nd Gen)
- A Live T.M.A.S. subscription
- Occupancy enabled on your T.M.A.S. account
- Sufficient device coverage for all IN and OUT entrances at the location
To enable occupancy, contact Storetraffic Success Team by email success@storetraffic.com.
Occupancy Monitoring — Storetraffic App
The Storetraffic mobile app provides live occupancy data directly from your phone, including real-time headcount, max occupancy enforcement, on-the-fly count adjustments, and a 5-second auto-refresh.
→ How does live occupancy work in the Storetraffic app?
Occupancy Monitoring — T.M.A.S. Platform
The T.M.A.S. platform provides occupancy dashboards, compliance reporting, max occupancy configuration by location, and scheduled reports for management teams monitoring multiple stores.
→ Learn more about occupancy monitoring in T.M.A.S.
Key Features
- Live headcount — data updates within seconds depending on counter type
- Max occupancy enforcement — set a threshold per location; the occupancy ring changes color as you approach the limit
- Adjust occupancy on the fly — manually correct the count at any time directly from the app
- Reset occupancy — full reset available at any point during the day
- Compliance reporting — available through the T.M.A.S. platform
Notes
- Occupancy monitoring requires a Live T.M.A.S. subscription — it is not available on the free app plan.
- Max occupancy thresholds are configured in T.M.A.S., not in the mobile app.
- All entrances and exits at a location must be covered by a compatible device for accurate counts.
- Occupancy is real-time only — it is not reconstructed from historical traffic data.
Related Questions
- How does live occupancy work in the Storetraffic app?
- How do I set a maximum occupancy limit for a location?
- How do I adjust the occupancy count in the Storetraffic app?
- What traffic counters are compatible with live occupancy monitoring?
- How do I get occupancy compliance reports from T.M.A.S.?