Important Notice: TLS 1.0 and 1.1 Support Ending on T.M.A.S.

In alignment with evolving technology, regulatory requirements, and security best practices, we will be discontinuing support for the outdated Transport Layer Security (TLS) protocols, specifically TLS 1.0 and TLS 1.1.

This decision follows similar actions by industry leaders such as Microsoft, who have announced the end of support for these protocols. Many cloud services and software providers have already deprecated or plan to deprecate support for TLS 1.0 and TLS 1.1 to enhance security and compliance.

To enhance security and provide best-in-class encryption for your data, we'll require interactions with Azure services to be secured using Transport Layer Security (TLS) 1.2 or later.

What This Means for You

To ensure uninterrupted access to our T.M.A.S. systems, your organization may need to make changes if still using these outdated protocols. If you are affected, we recommend that you make the necessary updates by April 1st, 2025 for Web Browsers and API, and January 31st, 2026 for FTP.

Next Steps

For organizations using T.M.A.S. systems, please review the following guidelines :

Discontinued as of January 31st, 2026.

Organizations Using T.M.A.S. FTP services (files.smssoftware.net)

Customers using older FTP clients or automated scripts should ensure that their software supports TLS 1.2 or higher before this date to avoid connection issues.

Discontinued as of April 1st, 2025.

Organizations Using Web Browsers 
If your organization uses a browser to access T.M.A.S. systems, there should be no impact, provided you are using a supported browser such as Chrome, Edge, Firefox, Safari, Opera and it is updated to the latest version.

Organizations Using Traffic / Occupancy API
To ensure continued access, if your organization connects to T.M.A.S. systems through an API application relying on TLS 1.0 and TLS 1.1, these applications will require updating to a more current protocol.

Questions?

If you or your technology team would like more information on these changes, including how to assess and address potential impacts, please contact our project support team directly at techsupport@storetraffic.com .

We appreciate your understanding and cooperation as we work to uphold security standards and ensure the continued reliability of our services.

FAQ

Q: Will my people counters be affected by the discontinuation of TLS 1.0 and 1.1 support?
A: No, people counters such as the 3DScope (1st Gen), Pearls, and select legacy counters like the IP Thermal and STC-U200 are not affected by this change. They will continue to operate as normal without requiring TLS 1.2 support.