T.M.A.S. - Shopify P.O.S. Integration

Table of Contents

    New Customer Setup

    Book a meeting with SMS Storetraffic who will setup a meeting with you to obtain the information required to complete the integration.

     

    T.M.A.S. allows for the integration of each of your locations Shopify accounts so that it can import the following data.

    • Sales Data
    • Transactional Data
    • Items Sold

    Click Here to LEARN MORE about SMS Data Privacy Policy

    Requirements

    • Active T.M.A.S. Retail subscription
    • Aligned location ID of T.M.A.S. to match Shopify
    • Shopify account which will be able to authorize T.M.A.S. integration

    How to setup the integration

    The Shopify integration is performed in 4 parts.

    1. Create a custom app in Shopify
    2. Obtain the Shopify location IDs 
    3. Update T.M.A.S. with the Shopify location ID to match
    4. Provide API key to SMS Techsupport.

    1. Create a custom app in Shopify

    Please contact techsupport@storetraffic.com who will setup a meeting with you to obtain the information required to complete the integration.

    2. Obtain the Shopify Location ID

    1. Select Settings
    2. Select Locations
    3. Click on the location
    4. Take note of the last 4 digits of the location # in the browser URL (address bar), this is the store ID of Shopify

    3. Update T.M.A.S. with the Shopify location ID to match

    1. Login to T.M.A.S.
    2. Select Administration 
    3. Select Manage Locations
    4. Select Location
    5. Input the last 4 digits into the store ID field noted in Part 2 - Obtain the Shopify Location ID found above.
    6. Save

    Note

    Any new locations which may be opened or added in the future will require to have the last 4 digits of the location ID URL updated in T.M.A.S. in order to properly sync the data for that location. Only steps 2 and 3 would need to be reperformed as the APP will have already been installed in Shopify and Installation Code used in T.M.A.S.

     

     

    4. Contact SMS Storetraffic to provide the API key for integration.

    Book a meeting with SMS Storetraffic to obtain further information required to complete the integration.

    How to remove the Shopify Custom App

     Click uninstall in Shopify from the app listing, this will stop any further reading of data from the account.  As for any data which is residing in T.M.A.S. Click Here to LEARN MORE about SMS Data Privacy Policy

    Frequently Asked Questions

    Q: Why does total sales from Shopify, NOT match total sales figures shown in T.M.A.S.

    A: T.M.A.S. imports Net Sales from Shopify, so Shopify reports which show the net sales figures and not gross sales figures will match T.M.A.S.

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    Q: Why does the Average order value from Shopify Reports NOT match Average sale in T.M.A.S.?

    A: Average order value from Shopify is based on gross sales where Average sale in T.M.A.S. is based on net sales and this is what is imported from Shopify

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    Q: Why does total Orders from Shopify reports NOT match total Transactions from T.M.A.S.?

    A: Shopify does not count a return as an order, where a return is considered as a transaction in T.M.A.S.

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    Q: Does T.M.A.S. import my online sales?

    A: No, Online and Store sales are separated in Shopify by different channels, T.M.A.S. imports only the POS Store channel sales, not the Online Store channel.

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    Q: All locations are syncing data expect for 1 or 2 locations.

    A: Make sure that the location's ID is correct in TMAS and that store status is set to functional.  Review parts 2-3 in the of the Shopify setup instructions of this article.

     

     

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